Simpson Strong Tie - Authorized Dealer

Thank You - Your Submission Has Been Received.

Thank you for emailing the ConnectorsOnly Claims Department. Please use this as your delivery receipt. All Claims are processed in the order which they are received. Please note Claims terms and conditions below.

All claims, shortages, damages, etc. must be made within 14 days from delivery date.

Products not meeting customer requirements or specifications, should be communicated to ConnectorsOnly immediately for correction or replacement.

Stock parts may be returned only if request is made within 60 days of purchase and written authorization is received.

If 100% resalable and parts are returned within 30 days after the original bill date, no return service fee will apply, less the freight charges.

If parts are returned after the 30 days, a minimum of 25% return service fee will apply, less the freight charges.

Special order products, or manufactured on demand products cannot be returned.

Simpson Strong-Tie is not responsible for delays after shipped date.

Please allow 2 business days for all claims and returns to be processed.

Best Regards,

ConnectorsOnly Team


440-255-8855 x10



Specializing in Simpson Strong Tie