Claims & Returns Request Form
All claims, shortages, damages, etc. must be made within 14 days from delivery date.
• Products not meeting customer requirements or specifications, should be communicated to ConnectorsOnly immediately for correction or replacement.
• Stock parts may be returned only if request is made within 60 days of purchase and written authorization is received.
• If 100% resalable and parts are returned within 30 days after the original bill date, no return service fee will apply, less the freight charges.
• If parts are returned after the 30 days, a minimum of 25% return service fee will apply, less the freight charges.
• Special order products, or manufactured on demand products cannot be returned.
• ConnectorsOnly is not responsible for delays after shipped date.
• Please allow 2 business days for all claims and returns to be processed.
• Products not meeting customer requirements or specifications, should be communicated to ConnectorsOnly immediately for correction or replacement.
• Stock parts may be returned only if request is made within 60 days of purchase and written authorization is received.
• If 100% resalable and parts are returned within 30 days after the original bill date, no return service fee will apply, less the freight charges.
• If parts are returned after the 30 days, a minimum of 25% return service fee will apply, less the freight charges.
• Special order products, or manufactured on demand products cannot be returned.
• ConnectorsOnly is not responsible for delays after shipped date.
• Please allow 2 business days for all claims and returns to be processed.